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Lied Pierce Public Library

Lied Pierce Public Library Policies

September 2013

Dawnn Tucker, Director
Larry Hoefener, President
Billie Graham
Jan Kramer
Brian Silhacek
Tracy Sporleder

Patron Registration

Patron Registration / Replacement Card

The Library requires patrons to have a Library card with them to check out materials, use the computer center, or access the Internet. Patrons may apply for a library card at the Library at any time prior to 15 minutes before closing. Internet access and video privileges are automatically granted with a library card to patrons age 14 and older. Children under the age of 14 must have the application signed by a parent/guardian or responsible adult. Parents who wish to allow their children to access the Internet must sign another form for Internet usage. This form must be signed in front of a library staff member. First time patrons are permitted to check out materials the same day they apply for a card. Replacement Cards may be purchased at a cost of $2.00.

Behavior and Conduct in the Library

To maintain an atmosphere appropriate for work, study and enjoyment for all library users and staff, the following policy on behavior in the Pierce Public Library and on library property has been established. The policy will be courteously, but firmly, enforced by library staff.

Appropriate library activities include: browsing for materials, reading, thinking, quiet conversation, homework, writing reports and researching. If library games, puzzles, computers or audio-visual equipment are available, they are to be used quietly, so as not to disturb others. Group study up to four at one table and quiet tutoring of one or two students is permitted. Group study by, or tutoring of, more students at one time, or any other group work; which creates enough noise to disrupt other patrons, must be conducted in a meeting room, following meeting room policies and procedures.

Inappropriate activities include: running, throwing, loud or abusive talking, eating or drinking in other than designated areas, moving furniture, putting feet on furniture, sleeping, loitering, gambling, inappropriate public displays of affection, excessive socializing, soliciting, selling, distributing leaflets, use of tobacco products and any other activities which disrupt the library. Any illegal activities, including vandalism, will not be tolerated. Disruptive behavior is defined as noisy, boisterous or acting-out behavior which is inappropriate in a setting where business is being conducted. This behavior may represent a physical danger to people or property, or may interfere with the legitimate library business of other users or staff.

Patrons who are behaving inappropriately or disruptively will be warned that the behavior must stop. If the behavior is not immediately corrected, the person will be told to leave the premises. For serious violations, patrons may be asked to leave even if they correct the problem. Anyone who does not leave after being told to do so will be considered a trespasser and will be treated accordingly, including involving the police. Habitual abusers of library rules may be banned from the premises for a period ranging from one day to three months. A minor (anyone under 18 years of age) who creates chronic problems may be required, for up to three months, to bring a responsible adult who will remain with him or her in the library.

Dress appropriately for a public place. Shirts and shoes should be worn at all times within the Library. Hygiene should be sufficient as to not offend others and to not leave stains/vermin on public property such as furniture, books, keyboards, etc.

We ask that cell phones be on a low ringer or vibrate so they don’t disturb others using the library. If you need to take or make a call; please exit the library.

The Library Director is responsible for training all library staff to consistently enforce library rules of conduct. Continuous and positive communication with local police is important to maintaining a positive and welcome atmosphere in each library.

The Behavior and Conduct in the Library policy is posted in each library.

Unattended Children

In an effort to provide a Library environment that allows all patrons to utilize Library materials and information sources in a safe, relaxed manner, the Library Board of Trustees has adopted a policy statement concerning unattended or disruptive children.

Parents are responsible for their children's behavior while in the Library. Children and young people who are disruptive in the Library or on Library grounds interfere with Library service to all patrons. The public Library is not a child care provider but a public institution where all patrons have an equal right to quality Library services in a safe and relaxed environment.

If a child is left unattended in the Library, the staff will attempt to locate his/her parents. Staff are not permitted to remain after hours with an unattended child nor to give him/her a ride home. For the safety of the child, the staff will not leave a child under the age of ten outside to wait on a ride. If a parent cannot be reached by the time the Library is to close, the Police will be called to escort the child home or keep the child until parents can be reached.

The library welcomes youth to use its facilities and services. Responsibility for the behavior and well-being of children using the library rests with the parent (or guardian or care giver assigned by the parent) and not with the library's personnel. Library staff members cannot supervise children in the library.

Preschoolers - Unattended Children under the age of eight years may not be left unattended by an adult in any part of the library for longer than 15 minutes. If children under the age of eight are found without an adult, staff will attempt to locate the parent or other care giver.

Preschoolers - Programs During story times or other programs, adults who do not attend the program with the child may leave the building but must return to the story area by the end of the program.

Preschoolers - Closing Time If children under the age of six are found without an adult at closing time, staff will attempt to locate the parent or adult care giver. If a parent/guardian cannot be reached within 15 minutes after closing, the Police will be called to take the child home.

Youth in a Public Place Due to differences in child development, some children eight years and older may not be able to cope with being unattended. No public place, including the Library, can guarantee the safety of children. Therefore, it is recommended that children between 6 and 10 years of age be accompanied by a parent or other care giver when visiting the library.

Unattended Youth at Closing When visiting the Library without an adult, children should have definite arrangements to be picked up by closing time. If children are left unattended at closing, staff will call the parents or care giver.

Contacting Law Enforcement: Unattended Youth at Closing The Library staff will contact law enforcement personnel (police or sheriff) if staff are unable to reach parents or other care givers by telephone.

Notification for Parents When police have been called, staff will leave a note on the door notifying the parent or care giver, in case the law enforcement personnel picked up the child from the library. Staff members will use their judgment when dealing with unattended youth at closing.

Staff do not drive children home.

Confidentiality of Library Records

All records concerning library users and materials used or checked out by users are confidential and will not be made available to any agency of state, federal or local government or any other person unless a court order requiring disclosure has been entered by a court of competent jurisdiction. All requests for such information must be referred to the Director. Borrowing Regulations Borrowing Regulations 1. Any Pierce or Madison county residents are entitled to free library services and may apply for a borrower's card in person at the library. 2. Any item that circulates for public use may be borrowed from the library at the time registration is completed. Thereafter, the card issued in the patron's name should be presented when borrowing items from the library. 3. Each adult borrower is held responsible for all items charged out on his/her card. 4. Parent/guardian signature is required for children under 14 years of age. The parent/guardian will be responsible for the appropriateness of materials, including electronic information, and for payment of charges incurred with the card. Library Card 1. To qualify for a library card an applicant must fill out an application form. Children under 14 years of age must have the signature of a parent or guardian. Library materials may be borrowed at the time the application is completed. Thereafter, the presentation of a library card is necessary for borrowing. 2. A replacement card may be obtained upon the payment of $2 fee, the return of overdue library materials, and the clearance of any fines. No person shall damage or fail to return a book, magazine, CD, DVD or any other library material borrowed from a public library. No person who within a reasonable period of time pays for a damaged or lost item in accordance with the rules of the library shall be deemed guilty of this offense. No person shall abuse a library card issued by a public library. Abuse of a library card shall consist of any of the following acts: a. Obtaining or attempting to obtain a library card by means of false identification or address. b. Using or attempting to use a library card without the permission of the person to whom it was issued. c. Using or attempting to use a library card which has been revoked. Circulation Policy Patrons of the Library may borrow books and audiobooks for two weeks at one time and renew those items for two more times; unless the item is on the Reserve List. At that time it can only be renewed one time. There is a limit of 10 items to be checked out from one patron at a time; this does NOT include movies. Once the limit is reached, items must be returned before any new items can be checked out. The Library Staff can override this policy if the patron is in good standing. Patrons may check out three movies per family/household. They will be checked out for a period of three days. The movies may be renewed once; unless they are on the Reserved List. Magazines may be checked out for one week. No renewals are allowed for weekly subscriptions. This is due to the timeliness and high demand for those magazines. All other magazines may be renewed. Wilton cake pans may be checked out for two weeks. There are instructional sheets available for some of the pans. The patron may have to request the instructional sheet because they are housed away from the cake pans. There is a $1.00 charge to check out the cake pans Reference materials such as encyclopedias, dictionaries, thesauri and atlases may not be checked out. Photocopying is available at the regular charge of 10 cents per page on the Sharp copier or 25 cents for b/w or 50 cents color on the Toshiba. Homework is five pages free and the appropriate charges after that. For patrons who abuse the “free” homework pages; they will lose their free pages or be reduced to one free page/day. Reserves Any item that can be checked out can be put on the Reserve List. There is no charge for this service. Staff will phone the patron when the item is available. It will be held for three days, if it isn’t picked up by that time it will be reshelved. Fines and Charges Overdue charges are 5 cents a day for books, audiobooks, cake pans, magazines and paperbacks. Videos are $1.00 every three days per video. Notices will be sent out when materials are at least two weeks overdue. A postcard or phone call will be the first notice. Second notice will be a letter explaining the items that are due and what the replacement cost would be. If there is a need for a third notice, it will be a notice of loss of privileges. Lost items are subject to replacement cost and damaged items will be charged according to the usability of the item upon return. Equipment The Library offers a photocopier use for patrons at a cost of 10 cents per page for the Sharp copier while the Toshiba is 25 cents for b/w and color is 50 cents. If it is homework then it is five pages free and the appropriate charges after that. Free homework pages only refer to the black and white copies. As for the printers, they are 25 cents from the HP. The Toshiba is 25 cents for b/w and 50 cents for color copies. If the patron provides their own paper the same charges apply. The Library may refuse such copying if the staff feels that the request violates copyright laws. A Fax machine is available for public us. The cost is $1.00 per page to send or receive. The Library does NOT charge for cover letters. Microfilm readers are free to use, help will be provided if a patron is unfamiliar with the equipment. Photocopying charges are 25 cents per page. The computers can be used for games, word processing, research and Internet. Programs and games are available upon request. See attached Internet Policy A scanner is also available for the patrons. Photocopy charges apply if printing is done. A laminator is also available. The charges are $1.00 per 8 ˝” x 11” sheet of paper. Inter-Library Loan The Library provides Inter-Library loan services through the Nebraska Library Commission or whatever source is needed to find the item. The Library charges $3.00 per item to cover return shipping costs. The Lied Pierce Public Library also participates in the Nebraskard program. This has a charge of $15 per year. Extension Services Upon request, the Pierce Public Library will make bi-monthly deliveries of library materials to persons who are ill, handicapped and/or aged and who have difficulty using the library. Persons needing talking books and other such services for the blind will be referred to the Talking Books and Braille through the Nebraska Library Commission. The Pierce Public Library will only extend outreach services to those persons who are within the boundaries of Pierce County. Reference Services The Library offers many kinds of references. The usual dictionaries, encyclopedias, thesauri and atlases are available for in-house use. We do have CD’s available on the following items: how to write a term paper, SAT & ACT practice test. On-line databases, such as NebraskAcess are available through the Nebraska Library Commission at no cost to the patron. NetLibrary, a service that provides complete test books on-line is also available. The patron may have to ask for any passwords. For Genealogists, the Library houses microfilm on the Pierce County Leader and the Pierce County Call newspapers as far back as 1877 (Call) and 1892 (Leader). A roll of microfilm, which includes the church records for St. John’s Lutheran Church in Pierce, is available. We also have area cemetery records, abstract books from a retired Pierce abstractor and file boxes with original families and their descendants, as well as boxes which index the old newspapers for births, deaths, marriages, etc. The Library has a microfilm printer/reader available for patrons to use. Photocopying charges are 25 cents per page. These items are also digitalized so they are accessible by keyword searches. The Library sponsors a Genealogy Help Group, which meets every other month. (February, April, June, August, October, December) This group will assist individuals with their research and work on indexing the old papers. A donation is requested when any research is done for patrons. Staff will assist anyone with a research question in any way we can. Advice on where to look or how to search is available. As well as, several notebooks which contain helpful information for patrons. Gifts to the Library Materials in General - Gifts of library materials will be accepted and added to the collection only if they are needed and meet the criteria of the collection development policy. Items not added to the collection will be sold by the Friends of the Library, given to other libraries or discarded. Collections - Gift collections will be accepted only by the Director, with the counsel of the Board of Trustees as appropriate, and with the understanding that the collection may not be kept intact. Periodicals - Gift periodicals will be evaluated to determine their suitability for adding to the collection. Return of Items - Once a gift is accepted by the library it will not be returned. Recognition Gifts - The library welcomes monetary gifts for purchase of library materials given in recognition of individuals or organizations. The names of the donor(s) and the individuals or organizations recognized by the gift will be listed on a bookplate and affixed to the material. Other Monetary Gifts - The library welcomes gifts of cash for the direct purchase of library materials and will try to accommodate the subject or title preferences of the donor. A bookplate recognizing the donor will be affixed to the material if desired. Substantial cash offerings, securities, and bequests will be handled by the Director, who, with the Board of Trustees, will work out terms of acceptance that are compatible with library policies, the donor's intent, and applicable laws. Real Estate or Other Personal Property - The library will accept gifts of real property that support the mission of the library. Such offers will be handled by the Director, who, with the Board of Trustees, will determine the suitability of the gift and work out terms of acceptance that are compatible with library policies, the donor's intent, and applicable laws. Evaluation - The library will, if requested, provide a written acknowledgment of the receipt of gifts, but in accordance with income tax regulations will leave the determination of a value of the donation to the donor. Donation of Materials Date_____________________________________________________ Name____________________________________________________ Address__________________________________________________ City_____________________________________________________ ZIP______________________________________________________ has donated books and/or other library materials to the Pierce Public Library. This form will serve as a receipt for purposes of income tax deduction. The Internal Revenue Service advises the library that it is the responsibility of the contributor to determine the fair market value of the contribution. This donation is made with the understanding that such materials may be added to the library's collection if they meet the criteria of the collection development policy. Donated items will not be returned. Signature of donor_______________________________________ Signature of staff member_________________________________ Number of items_________________________________________ Description of items______________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ The original of this form goes to the donor and a duplicate will be retained by the library. Volunteers The Pierce Public Library Volunteer Program is designed to expand and enhance public service to the community. Volunteers generally provide support services to paid staff and/or work on special projects. Volunteers learn more about the library and its place in the community and observe first hand the way the library serves the community's needs. Volunteers are expected to operate within the stated policies and procedures of the Pierce Public Library. Volunteers are also expected to have a good knowledge of the goals and purpose of the Library. Advocacy The board shall seek to ensure that: • the community is aware of the importance of the library; • the municipal council and administration fully understand the important role played by the library in the community; • provincial and federal legislators respond to the needs of the public library community. Advocacy targets 1. Community: The board shall endeavor to build and maintain good relationships with its clients and with community organizations which use library services in order to ensure their continued support. 2. Municipal council: The board shall endeavor to represent the community’s needs for public library service to municipal council on a continuous and consistent basis. Programming Policy Programming includes recreational, educational or cultural group events or activities sponsored by the library. Programs are conducted by the library for one or more of the following reasons: • to provide information • to promote and increase awareness of the library’s resources and services • to stimulate public interest in reading In planning and executing any program, the following factors will be considered: • Responsibility – Responsibility for planning, organizing and executing a given event will be assigned by the Director. • Theme – Every program or special event should have a theme (e.g. Halloween, National Library Week). • Intended audience – Programs will be designed for a specific target audience, such as a certain age group (e.g. pre-school children, seniors) or other grouping within the community. • Day and time – Programs will be held when it is most suitable and timely for the intended audience and will allow for sufficient time to plan and promote the program. • Expenses – All charges and expenses must be considered and approved by the Director ahead of time. • Promotion – Event planners will ensure that the community is informed of an upcoming event through such means as newspaper and radio advertising, posters, flyers and announcements on community bulletin boards, whichever are applicable. Local media will be informed of events and invited to attend. • Location – To promote the library to best advantage, programs and events should be held in the library where possible. Where the library is not equipped to handle a certain event, other locations may be considered. • Evaluation – Upon completion, programs will be evaluated as to level of participant satisfaction, attendance and cost effectiveness. To help gauge participant satisfaction and to collect new ideas, program participants will be provided with program evaluation forms to be collected by staff as they leave. • Records – Program evaluation summaries will be kept on file as a resource for planning future programs. Public Relations Policy The Director, in consultation with the board, will be responsible for marketing strategy. Other staff may participate in the marketing activities of the library. The library will promote its collections and services throughout the community and surrounding area by means of printed materials, website and media sites. Responses to media concerns will be handled by the chairperson of the library board or the Director of the library, whichever is deemed appropriate by the board. Reference Planning Policy Responsibility for reference service All staff of the LPPL have received training in offering subject assistance to library patrons. All staff may attempt to answer questions and requests for information from any library patron, regardless of age. Type of service offered Library staff will attempt to answer questions as fully as possible, but must keep in mind the needs of all patrons using the library. If a question proves to be very time-consuming (requiring more than 15 minutes to answer), the library patron may have to be called back later with the answer. The LPPL welcomes all questions from all patrons and will attempt to answer any question, and will do so without passing judgment on the nature of the question. Excluded questions School-related questions will be answered in the same manner as all reference questions. Only simple answers can be provided for prize contest questions. In the course of reference duty, a staff member may be asked to provide information from medical, legal, census or tax sources. Library staff will do so readily, but must not offer any interpretation of the information provided. Telephone, fax requests and email requests Requests received by telephone, fax or in writing are treated as all other requests, but if the library is busy, priority will be given to the needs of patrons who have come into the library. Telephone questions will then be answered when time permits. The patron will need to be called back on the principle of first come-first served, giving a realistic estimate of how long it might take to address the question. Development of the reference collection The Director is responsible for developing and maintaining the reference collection appropriate to the needs of the community. He/she may delegate tasks to other staff members, as appropriate. Questions which the library staff was unable to answer will be noted. The Director will peruse these questions from time to time, to assist in selecting materials for the library. Unanswered questions Questions for which no answer or material has been found in the LPPL collection, will be referred to the appropriate agency by the library staff (if such an agency is known), or will become an interlibrary loan request. If time permits, staff may contact the agency for the patron. This includes making long distance calls on a patron’s behalf. If time does not allow this, the name of the organization, as well as information allowing the patrons to directly contact the agency will be supplied if possible. Reference statistics Accurate statistics regarding service to patrons should be recorded in the Census notebook. Circulation of reference material Reference questions may be answered using the entire collection of the library. However, some material will be designated for use in the library only. Such material normally does not circulate. In exceptional circumstances, and at the discretion of the senior staff member on duty, a special one- or two-day loan may be granted. Planning Policy “A board shall seek to provide, in co-operation with other boards, a comprehensive and efficient public library service that reflects the community’s unique needs,” the LPPL Board shall make certain that an effective planning process is in place for the library. The planning process will help to ensure that: • the library needs of the community are met • the library is able to respond to changing needs and trends in the community • community input is received during the planning process • key decision makers in the community make a long-term commitment to library services • there is continuity of services regardless of personnel changes in board or staff • library funds are spent in a deliberate and responsible manner • services available elsewhere in the community are not unnecessarily duplicated To this end the Board shall regularly review and assess: • client needs in the community served by the Board; • the services of the library in the light of assessed client needs; • the Board’s mission statements, goals and objectives; • current Board policy in relation to the Library’s mission statement and goals and objectives; • current Board planning documents. Local History Policy Objective for the local history collection To collect and preserve a collection of documents and other materials relating to the history of Pierce and surrounding area. Criteria for selection Geographical coverage – The library will collect material pertaining to the history of Pierce and surrounding area as it relates to Pierce. Time – Material will be collected dating from the earliest period possible to the present. Subject fields – All subject fields pertaining to local history and genealogy will be collected. Format – Materials collected will be print or non-print and may include photographs, slides, videos or other media. Loans The Library will accept the loan of appropriate material for the purposes of obtaining copies to be added to the collection and for exhibits, with permission of the owner. Responsibility for the collection Volunteers or staff, under the supervision of the Director, and with the assistance of the Local Genealogy Committee, will be responsible for collecting, organizing and filing material for the local history collection. Patron use Local history materials may be used in the library only, and will not circulate. Loans of the material for display or similar purpose will be made only with the approval of the Director library staff in charge of the library, and will require documentation. Emergency Procedures In case of inclement weather, which prevents school from being held, the Library may also be closed. Whenever possible, a staff member will open when weather permits. The Director may announce closure on the radio--WJAG, US92, KNEN and KEXL. If there is a tornado warning in which the town siren blows, the staff and any patrons will go to the storage room and wait until the warning passes. It is the patrons right to leave the premises during such an event. This only implies to patrons over the age of 18; if they are a minor they must stay in the storage room until the warning is over. The Staff will lock the door before they are lead to the storage room. At the first indication of smoke or flame call 911, and then investigate the situation to determine location and extent of the fire. If the fire can obviously be contained and extinguished quickly and safely by staff, proceed to do so. Clear the building until an all clear has been given by the Pierce Fire Department. Familiarize yourself with the type, location, and application of the fire extinguisher(s) in the building. Orient all staff and volunteers to this information. Staff members should exercise caution when administering first aid of even a minor nature because of the safety of the injured individual, the safety of the staff, and the potential liability of the staff member. Without specialized training it is not advisable for staff to undertake more than keeping the sick or injured patron comfortable and protected from needless disturbance until medical help can be obtained. Since each case is unique, staff members should use their own judgement to do what is prudent and reasonable. The Rescue Squad/Police (911) should be called immediately in case of any serious problem. No medication, including aspirin, should ever be dispensed to the public. A complete report should be given to the City Administrator of the events leading up to any accident; either written or oral. In case of bomb threats; keep the caller on the line as long as possible. Ask the caller to repeat the message and try to write down every word spoken by the person. If the called does not indicate the location of the bomb or the time of possible detonation, ASK FOR THIS INFORMATION. Pay particular attention to peculiar background noises such as motors running, background music and any other sounds which may indicate the location from which the call is originating. Listen closely to the voice (male, female, voice quality ... calm, excited ... accents and speech impediments). Immediately after the caller hangs up, call the police. Clear the building. The police will handle the actual bomb search. Call police if sharp objects, dead animals, garbage, or any type of liquid that was purposely poured into the box is found. Please let the Director know if you find anything in the drop box. Collection Development Policy Purpose In keeping with our library’s mission statement, the purpose of the Lied Pierce Public Library is to provide information, serve leisure needs, contribute to education and encourage the development of reading skills and habits. Although emphasis is place on reading materials, the library provides a variety of communication formats such as videos, DVD’s, audiobooks, and cakepans. The Library is supported by the taxpayers of the City of Pierce and Pierce County, and its materials are made available to residents of all ages on an equal basis. It provides a broad range of general interest materials, offering between informational and leisure materials, popular works and those of lasting value. Principles In selecting materials, the library follows the American Library Association’s Library Bill of Rights and the principles outlined in the Freedom to Read and Freedom to View statements of the American Library Association. (See Attachment) The Library attempts to meet the needs of the total community, recognizing that some material may be viewed as controversial by individual patrons. It is the responsibility of the individual library patron to select those materials, which suit his/her tastes. Supervising the use of library materials is the responsibility of the parent/guardian, not the library staff. The library materials are not marked or identified to show approval or disapproval of the contents. Authority Final responsibility for material selection rests with the Library Director who operates within the framework of policies determined by the Library Board. In the event of a formal request for reconsideration of materials, the ultimate desicsion rest with the Library Board. Criteria for Selection Materials must be considered in terms of their own merit and intended audience. A variety of aids are considered prior to selection, including standard review sources, bibliographies, publisher’s catalogs, direct examination, and patron requests. All selections must meet some of the following criteria to be considered for selection: • Needs and interests of the library’s patrons • Value of the material for informational, recreation, or education • Contemporary significance or permanent value • Accuracy • Authority of author • Relation of work to existing collection and balance of viewpoints expressed in the collection • Price, format and ease of use • Scarcity of information in subject area • Availability of material elsewhere in the community • Popular demand • Artistic excellence • Vitality and originality of thought Scope The Library attempts to fulfill most of the informational needs of the community, but it is not an in-depth research library. Textbooks are the province of school libraries and are included in the collection only when the best current information on a topic cannot be found elsewhere. Duplicate copies are provided based on staff assessment of current and future needs, space and budget limitations. Collection Maintenance To maintain a useful and attractive collection, materials may be repaired or rebound; or removed from the library when they become badly worn or damaged, out-of-date, or unused. Final responsibility for removal of these materials, and the manner of disposition, rests with the Library Director. The Director may delegate this authority to other staff members. Replacement of specific items is made when the materials are of continuing interest. General collection development of replenish subject and interest areas is undertaken in accordance with the selection criteria stated in this policy. Special Collection The Library keeps special collections of books that invite particular interests or serve special needs. One of these collections; is the Large Print. This collection is made up of books, mostly, but the library does offer one large print magazine - Reader’s Digest - and hopes to add at least one other in the near future. A second collection is the Inspirational Fiction section. These are books, which, though fictional, offer insights into daily living and personal development. They may contain references to religious belief among their characters. Care of these books involves maintaining series that follow characters to a particular climax. The library tries to purchase the whole series, when possible. A third collection is the Western Fiction. Some of the favorite authors are Louis L’Amour, Zane Gray, Elmer Kelton to name a few. They are found in both paperbacks and hardbound books. Many different authors are represented. Some of the older works have been preserved due to local interest or the fact they are part of the Accelerated Reading list used by the local public school system. Another collection is the Oprah Book Club. Many patrons request these books after they are put on Oprah’s reading list. They are located within the other collections by a special marking so they are easily located. Weeding The professional staff will systematically weed worn, dated, or damaged library materials as an integral part of the selection process. The process helps maintain the quality of the library collections and is not intended to sanction removal of library materials based upon any controversy surrounding the material. Staff, during this process, should consider the selection principles stated in this Policy. Weeded materials are disposed of according to the contract the Library and the City have with the Friends of the Pierce Public Library. When removing an item from the collection, the following are considered: • How long has the material remained in the library without being used? • Is the information found therein incorrect or misleading because of new information or discoveries? • Does the Library own more recent and more accurate material on the same subject? • Is there an historical significance that may make the materials valuable at present or in the future? • Is the work a standard in its particular field? • What is the general condition of the material? Meeting Room Policy In accordance with the Pierce Public Library goals and objectives, the meeting room is primarily to be used to enhance library services to the citizens of Pierce and the surrounding area. The meeting room is for use of library staff to present library programs such as story times for children, reading clubs and other library related activities. When not in use for these purposes, the meeting room is available for public gatherings; which are of a civic, cultural or educational nature. The fact that a group is permitted to use the Pierce Public Library meeting room does not constitute endorsement of the group’s policies or beliefs. Advance reservation of meeting room is required and failure to comply with the above stated policy may result in cancellation of reservation without notice. Pierce Public Library reserves the right to deny or revoke permission to use the meeting room to any group at any time. Regulations for use of the meeting room will be posted. Regulations Advance reservation of meeting room is required. Reservations for use of the meeting room shall be made with the library staff member in charge of the meeting room schedule. Reservations may be made by telephone along with the date and time. Special arrangements can be made so that the group can meet before/after library hours. Reservations may be made no more than twelve months in advance of the meeting. The library shall have the right to limit the number of meeting held by an organization in order to make space available to as many groups as possible. If a meeting is cancelled, the library should be notified as soon as possible so that this space may be made available to others. Neither the name nor the address of the Pierce Public Library may be used as the official address or headquarters of any organization. No mail or shipments of materials will be accepted for organizations or individuals. Further, any use of the library phone number is also prohibited. Neither the library nor its employees shall assume responsibility for any property of groups or organizations. Decoration of meeting room shall be kept to a minimum. Before the meeting dismisses, the room must be cleaned up. Smoking is not permitted on library premises. Light refreshments are permitted as long as everything is cleaned up before leaving. Groups may arrange to use library audio/visual equipment when available. However, no one shall use them unless he is properly trained. This may require that a member of the group make an appointment with a library staff member prior to the meeting to receive training. Groups shall not exceed the legal capacity of the meeting room. It is the group’s responsibility to monitor compliance with these regulations and to deny admittance to the room to people who would cause the group to exceed the posted capacity. Internet Policy Public Internet access is available to current cardholders in good standing Freedom to View 1. Pierce Public Library does not monitor information accessed. 2. The user is responsible for content selected for viewing. 3. All qualified users have equal access to Internet resources. Usage Guidelines 1. Internet users will check in and present a current library card. Internet users under age 14 must have a parent or guardian come to the Library and complete a permission form. 2. Individual users are responsible for observing relevant Federal, State and local laws including copyright damage to equipment and software and illegal content. 3. Parents or legal guardians may restrict only their own children from access to Internet resources. 4. Parents or legal guardians are responsible for supervision to insure their children’s use of Internet resources is appropriate and safe. 5. Library staff does not supervise users of resources, regardless of user’s age. 6. The Library Director and staff may establish time limitations, usage schedules, and the like for Internet uses. 7. Library staff will provide assistance with use of Internet resources as time permits. 8. Information available through the Internet is not warranted by Pierce Public Library to be accurate, authoritative, factual or complete. The availability of information via the Internet does not constitute any endorsement or ratification of the information. Users must be responsible for verifying the accuracy of any material. 9. Misuse or abuse of the equipment or rudeness to other patrons will result in loss of privileges. First offense will result in loss of privileges on computers for two weeks; second offense, a month. Third offense will cancel their right to use the computers for 6 month. (this also refers to being disrespective towards the library staff) 10. No food or drink near computers. 11. Only one person per computer; all others sit in a chair and wait or return to the library later. 12. No one below third grade will be allowed to use the computers unless they can demonstrate ability in the area. Use of Internet by this age must be accompanied by an adult. 13. Homework printouts are free up to five pages, than it is 10 cents a copy there after. Color copies are 25 cents a piece. Wireless Internet Access (Wi-Fi) The LPPL offers free wireless access (Wi-Fi) in public areas at all times. Connecting to the Library’s Wireless Network • You must have a computer or other device equipped with a compatible wireless card. • The wireless network is named Plibrary150 and there is not a password for access Limitations and Disclaimers Regarding Wireless Access • The Library’s wireless network is not secure. Information sent from or to your device can be captured by anyone else with a wireless device and the appropriate software, within three hundred feet. • Library staff is not able to provide technical assistance and no guarantee can be provided that you will be able to make a wireless connection • The Library assumes no responsibility for the safety of equipment or for your device’s security or data files resulting from your connection to the Library’s network. DISPLAY/DISSEMINATION OF SEXUALLY EXPLICIT MATERIALS Use of Library Internet access stations to display or disseminate sexually explicit or sexually suggestive (obscene/pornographic) material in any Library building is prohibited. Violators of this policy will be removed from the Library building and will have their library privileges revoked. Patron Grievance Policy This policy addresses patron complaints regarding Library services, materials, procedure or policies. Complaints or concerns about accessibility to library services and facilities with person with disabilities are directed to the Library Director. It is the goal of the board and the staff of the LPPL to provide the best possible Library service to the residents of Pierce County. Library policies and procedures have been developed to provide fair and efficient service to all individuals. Persons who have experienced difficulties with service or wish to question a library policy are always welcome to discuss those concerns with the Director. The Director will try to resolve those issues as quickly and fairly as possible. If an informal meeting with the Director does not settle the complaint, a patron may request to enter the Library’s formal grievance procedure. Patron Grievance Procedure 1. A patron who wishes to file a formal grievance about a library policy or procedure, a service, or a staff member’s conduct should submit a complaint in writing to the Director. The written complaint should include date of the complaint, the name, address and telephone number of the individual making the complaint; and a detailed discussion of the issue. If the complaint deals with a specific incident, it should also include the date of the incident and the time it occurred. The Director will respond in writing within fourteen (14) working days of the complaint. 2. If the patron is not satisfied with the response of the Director, they should within ten (10) working days contact the City Administrator. The City Administrator will respond to the person in writing within thirty days from the time of referral. 3. If the complaint is not resolved to the individual’s satisfaction, the individual may request that the issue be brought before the Library Board. Request for Board consideration will be in writing and be presented no longer than 90 days after the decision by the Director. If the Board chooses to review the issue, it will be placed on the agenda of the next library Board meeting. 4. The issue will be discussed at the open public meeting of the Library Board. If the Board finds that it has ample information to make a decision, the Board will render a decision at the time. Summaries of all discussion at open Board meetings will be recorded in the minutes as part of the public record. Board minutes are open to the public after they have been approved by the Board. 5. The Board may determine that added information, testimony, or expert advice is needed to render a fair decision. In that case, the board may choose to postpone the decision to the following meeting. In no event will the final decision be rendered any later than 90 days after the complaint to the board is received; unless and outside mediator is used. 6. The decision of the Board is final. 7. The Library will maintain an accurate record of the action taken at each level of the complaint process. Third Party and Law Enforcement Requests for Library Records and User Information The Legal custodian of records for the Lied Pierce Public Library is the Library Director. As the legal custodian of records, the Library Director is the person responsible for responding to any request for library records or information about a library user. The Library Director may designate one or more library employees to serve as persons responsible for responding to any request for library records or information about a library user when the Library Director is absent or unavailable. The circulation and registration of records of the Lied Pierce Public Library shall not be made available to any third party nor any law enforcement agency of a local, state, or federal government except when a court order in proper form, issued by a court of competent jurisdiction after a showing of good cause, is presented to the library by the law enforcement agency or person seeking the records. No library employee or volunteer may release library records for reveal information about a library user to any third party or law enforcement agent unless authorized to do so by the Library Director or the Library Director’s designated alternate. In any circumstances, without exception, employees and volunteers shall follow the procedures set forth by the Lied Pierce Public Library Staff Procedure Document “Guidelines for Responding to Requests for Library Records and User Information.” The Library Director and the Lied Pierce Public Library Board are jointly ensuring that every library employee and volunteer is provided with a copy of the Policy and Procedure. The Library Director will provide training if needed. Guidelines for Responding To Law Enforcement Requests for Library Records and User Information Procedures For Library Staff If a law enforcement officer requests library records or information about a library user or staff member: • Ask for the officer’s identification. • Inform the officer that the Library Director is the individual authorized to respond to requests for records and information, and that library policy requires you to refer the officer to the Library Director. • Refer the officer to the Library Director or to a designated alternate authorized by the Library Director to respond to requests for records and information. If a law enforcement officer requests library records or information about a library user or staff member and neither the Library Director nor a designated alternate is present in the library: • Ask for the officer’s identification. Record the information on the identity card. • Inform the officer that the Library Director is the individual authorized to respond to requests for records and information, and the library policy requires you to refer the officer to the Library Director. • Attempt to reach the Library Director, a designated alternate, or the library’s legal counsel using the phone/contact list. If you cannot reach the Library Director or a designated alternate, utilize the procedures for use by the Library Director or a designated alternate. A written report describing the officer’s inquiry should be provided to the Library Director at the earliest opportunity. Procedures for the Library Director or A Designated Alternate In All Cases: • Ask for the officer’s identification. Record the information on the identity card. • If possible, ask a colleague to be present during the interview with the officer. Requests for voluntary assistance or warrantless searches (The officer does not present a subpoena or court order): • Explain the library’s privacy policy, informing the officer that library records and information about library users and library staff are not made available to law enforcement agencies unless a proper court order in good form has been presented to the library. • If the officer persists, provide the officer with the contact information for the library’s legal counsel and ask the officer to speak to the library’s attorney which is Verlyn Luebbe. He can be reached at 402 329-6767 (Work) or 402 329-4839 (Home). • If the officer claims that an emergency or other circumstance requires the library to turn over records or provide information without a court order, call the library’s legal counsel and ask for assistance. • If the officer employs force to take possession of library records or other library property, do not obstruct the search in any way. Keep a written record describing the incident. • Provide all notes and records to the library’s legal counsel. If a library worker or volunteer is required to respond to a voluntary request or a warrantless search in the absence of the Library Director or a designated alternate, all materials should be turned over to the Library Director. If the law enforcement officer presents a subpoena or similar request for records: • Accept the subpoena, Inform the officer that the library’s legal counsel responds to subpoenas on behalf of the library. • Turn the subpoena over to the library’s legal counsel. If a library worker or volunteer accepts service of the subpoena in the absence of the Library Director or a designated alternate, the subpoena should be turned over to the Library Director. • The Library Director will work with the library’s legal counsel to respond appropriately to the subpoena. If the law enforcement officer presents a search warrant: • Immediately ask the library’s legal counsel to provide advice and assistance. • Ask the officer if he or she would be willing to delay the search until the library’s legal counsel arrives. • Read the warrant and any attached documentation. Verify that is is signed by a judge and is issued by a local, state, or federal court. If you have questions about the validity of the warrant or order, call the issuing court to verify the validity of the warrant or order • Identify the items or records specified in the warrant. If the officer will not wait for legal counsel, you may assist the officer in locating the items or records identified in the search warrant in order to prevent review of records or items not named in the warrant. • Do not agree to any additional searches, or volunteer information about the items or records in the warrant. Do not sign any documents on behalf of the library without the advice of the library’s legal counsel. • Ask the officers to provide an inventory of the items or records seized. Ask if it is possible to provide copies to the officers or to make copies for the library’s own records. • Do not obstruct the search in any way. • If the law enforcement officials are unwilling to cooperate with you, simply step aside and let them do their job. Request that the officer sign an inventory receipt for the materials. Keep a written record describing the incident. • Provide all notes and records to the library’s legal counsel. If a library worker or volunteer is required to respond to an search warrant in the absence of the Library Director or a designated alternate, all materials should be turned over to the Library Director. If an agent for the Federal Bureau of Investigation presents an order and informs you that the order is issued as part of a terrorism or espionage investigation and is subject to a “nondisclosure order” or “gag order” (Orders issued under the USA PATRIOT Act): • Call the library’s legal counsel and ask for assistance. • Read the order and any attached documentation. If it provides a period of time to respond to the order, respond to the order in the same manner as a subpoena. Except for legal counsel, do not inform other library staff or any other person about the order until authorized to do so by the library’s legal counsel. • If the order requires the immediate surrender of records or other items, respond to the order in the same manner as a search warrant. Ask the agent if he or she will delay the search until the library’s legal counsel arrives. • If required to turn over records or other items at once, do not notify any library staff except for legal counsel and those staff members necessary for the production of the requested records or other items. Instruct all staff members who assist in responding to the order that, with the exception of legal counsel, he or she cannot inform other library staff or any other person about the order unless authorized to do so by the library’s legal counsel. • If a library worker or volunteer is required to respond to an order issued under the USA PATRIOT Act in the absence of the Library Director or a designated alternate, they should inform the Library Director as the custodian of records. It is not unlawful for library staff or volunteers to refer the agent to the Library Director or her designated alternate; however, except for legal counsel, the staff member or volunteer should not inform anyone else about the order unless authorized to do so by the library’s legal counsel. Exhibits Purpose of the Exhibit Policy: To provide guidance in the selection of exhibits and to inform the public about the principles upon which exhibits are arranged. Goals of the Exhibits: • to broaden horizons by presenting a wide range of arts, collections and displays; • to support community cultural and artistic activities; • to nourish intellectual, aesthetic and creative growth; • to encourage individuals who may be contributing to the increase of knowledge or extension of the arts; • to reach non-traditional library patrons. Criteria for Selection: All exhibits, whether generated by library staff or the public, will be considered in terms of the standards listed below. Not all exhibits will meet all standards. Responsibility for the selection of exhibits rests with the Library Director and Board. Criteria include: • subject, technique and style are suitable for intended audience; • vitality and originality; • artistic expression and experimentation; • appropriateness to special events, anniversaries, holidays, etc.; • historical or regional relevance; • relation to other events or exhibits in the community; • ease of installation; • representation of an influential movement, genre, trend or national culture; • significance of the contributor; • attention of critics, viewers and public. To Apply for Exhibit Space: Exhibits are scheduled by the Director. Space is booked months in advance. Individual exhibitors are limited to a single, one-month exhibit every year; charitable and educational groups may schedule exhibits more often than once a year, provided there is space available. The Library does not insure exhibits. All reasonable precautions will be taken to protect exhibits, but the Library cannot be responsible for reimbursement or replacement of lost, stolen or damaged materials. Accepted exhibitors must complete the attached form and sign the release prior to installation. Teachers may sign releases for displays of student artwork. Pierce Public Library Exhibit Policy Exhibits are placed in the Library for the enrichment of the community. Final selection will be the responsibility of a committee appointed by the Director, using the following criteria to choose exhibits: A. Professional achievement B. General interest to the community C. Suitability to the Library's exhibit space Procedures for Proposing Exhibits: Complete the form below and bring to the Library with a sample of the work proposed for exhibition. Notification: A copy of this form will be returned to you with the appropriate box checked. Reasons for the decision will not be enumerated. Insurance: The Library does not insure exhibits. All reasonable precautions will be taken to protect these materials, but the Library cannot be responsible for reimbursement or replacement of lost, stolen or damaged articles. I agree with the above conditions. Signature ____________________________ Please print: ____________________________ Name ____________________________ Address ____________________________ Telephone ____________________________ FOR OFFICE USE ONLY _____ Your work has been accepted for exhibit at the Pierce Public Library. We have tentatively scheduled your display for . Please call so that we may discuss the exact dates with you. _____ We are sorry we are unable to accept your work for display. Please pick up the samples of your work at your earliest convenience. Thank you for your interest in the Pierce Public Library. LCD Projector Policy *A rental fee of $25 for use of LCD Projector must be paid in advance. Additionally, a deposit of $250 may also be required to cover damages incurred while using the equipment. The deposit, if collected, will be refunded if the equipment is returned without damage. Rental Application *I hereby assume responsibility for all damage or loss to the LCD Projector, property of Lied Pierce Public Library, while in my possession. _____________________________ ____________________________ Signature of Applicant Date For Library Use Name of Group or Person Responsible ______________________________________ Phone # ___________________________ Rental Date ________________________ Paid _____________ Date Picked Up _____________________ Deposit (if required) _________________ ($250.00) ___________________________________ Signature of Library Director Date Equipment Returned _______________________ Date Deposit Returned; if collected _______________ ___________________________________ Signature of Library Director 11/2003 BUDGET AND FINANCE POLICY The Lied Pierce Public Library has a board-approved written budget. This budget is developed annually as a cooperative process between the City Administrator, Director and Board of Trustees. Each year the committee discusses to either increase/decrease the budget according to the prior year’s expenses. The Library spends approximately 15% of its operating budget on materials for patrons. Materials include books, audio visual materials, periodicals, fees for online databases, and any other item deemed relevant to our patrons such as cakepans. On a monthly basis the Director presents written reports on library operations to the Board and City Council. These reports include areas such as: finance, library usage, matters of personnel, collection development, and programming in addition to any other relevant information. The bills are paid by the City Clerk. The library maintains adequate records of library operations in a manner easily understood by the public as well as the Board. This record keeping clearly indicates the current position of each budgetary line item. On an annual basis, all library funds, expenditures and revenues will be audited as part of the City’s audit. All communication with the auditor will be communicated with the Board. Monies received as revenue by the Library will be submitted to the City as general revenue and deposited to the Library account. This pertains to copies, postage, fines, and replacement cost of damaged items, etc. Withdrawn library materials will be placed on the sale rack or recycled. All items on the sale rack are donations only; no set prices. Disposal of equipment will be approved by the Library Board and the monies will be submitted to the City. Funds donated to the Library may be allocated according to the wishes of the donor. If there is no mention how to use the monies; then it is the discretion of the Director and Board. Grant funds will be used in accordance with the requirements for receiving the funds unless no specific commitment was required. In such case the expenditure of these funds will be decided by the Director and/or the Board. Board and Personnel Policy All library staff members are considered employees of the City of Pierce and thus fall under the regulations set forth in the City of Pierce, Nebraska Personnel Manual. This manual should be referred to for most personnel issues and takes precedence if anything in this policy is contradictory. Library employees qualify for all applicable city benefits, including insurance coverage, paid vacation, sick and holiday leave, and retirement. Although the Library Board governs all other aspects of library operation, the City Administrator shall have supervisory authority over all employees of the library, including the Library Director. A. Library Board 1. Library Board members are selected by the Mayor of the City of Pierce, with input of the Library Director, and approved by the Pierce City Council. 2. The Library Board operates under the approved Bylaw of the group and in accordance with all applicable laws. 3. The Library Board shall achieve and maintain certification overseen by the Nebraska Library Commission. 1. The library encourages all board members to attend appropriate professional meeting, conferences, and conventions. 2. Board members must, as a group, participate in 20 hours of approved continuing education events over a three year period to maintain their state certification. 3. As per City policy, library funds may be available for travel, registration and other allowed expenses for board members who attend approved library meetings, conferences or conventions. 4. The Library Board members may also be members of the Nebraska Library Association, with dues paid from the library’s budget when funds are available. B. Library Staff 1. Library Director 1. The City Administrator, working closely with the Library Board, advertises for, interviews, and recommends to the Mayor and City Council the best candidate(s) for the Library Director position. In order to maintain state library accreditation, every effort should be made to hire a state certified or certifiable person. 2. Official evaluation of the Library Director is the responsibility of the city Administrator, who supervised the performance management target system for all City department heads, though the Library Board may choose to conduct informal evaluations from time to time. 2. Other Library Staff 1. The Library Director, working closely with the City Administrator, advertises for, interviews, and recommends to the City Administrator and Mayor the best candidate(s) for the library employment. In order to maintain state library accreditation, the Assistant Librarian(s) must try to work to become state certified. 2. Evaluation of the library staff is the responsibility of the Library Director, who oversees the performance management target system currently used by all city departments. 3. The cleaning personnel for the library works under the supervision of and is evaluated by the Library Director. 3. Job Descriptions 1. Job descriptions outlining accountability, essential and additional duties and responsibilities, skills and abilities, and experience and education are available for each library position. 2. To keep them current and relevant, job descriptions should be reviewed annually by the appropriate staff members and the Library Director. 4. Work Schedules 1. Because the Library is open daytime, evening and weekend hours, most staff members are required to work alternating nights and weekends. 2. Staff schedules are generally created monthly. Every effort is made to accommodate staff requests, but ultimately the schedule is determined by the Library Director. Changes in the schedule need to have a 24 hour notice to the Director; unless it is an emergency. 3. If a staff member requires time off it is the responsibility of that employee to find a replacement; not the Director. 4. Requests for vacation time may be considered on a first come-first served basis and may not be granted when too many employees are scheduled to be gone, or during a busy time of the year; especially during the Summer Reading Program. 5. Staff Development 1. Professional Events 1. Library staff members who are state certified must participate in approved continuing education events to maintain their certification. This currently requires that 45 hours of continuing education be earned every three years. 2. The library encourages the attendance of all staff at professional meetings, conference, and conventions. 3. As per City policy, library funds may be available for travel, registration and other allowed expenses for staff approved library meetings, conferences and/or conventions. 2. Dues 1. The library shall cover the cost of dues to the Nebraska Library Association and the American Library Association for full-time library employees. 2. The Library Director may join regional and national professional associations with dues paid from the library budget. 3. Staff Meetings 1. Regular staff meetings are held once or twice each month or as needed. 2. Library employees are encouraged, but not required, to attend staff meetings. All employees are compensated for time spent at staff meetings.
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